Customer Service

 

We invite you to shop with confidence. We accept exchanges on unworn items within 7 business days in the original condition with tags attached. Once we detect an item has been worn we will return and refuse to accept. We are an online boutique that ships worldwide.

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Terms and Conditions

 

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Boujee Dolls Boutique and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, Boujee Dolls Boutique believes that customer conduct violates applicable law or is harmful to the interests of Boujee Dolls Boutique and its subsidiaries. We offer exchanges but no refunds.

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Shipping & Delivery

At this time, Boujee Dolls Boutique ships merchandise to location locally and internationally. 

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Shipment for custom pieces

 

Custom Made pieces take 15-20 business days to make, plus the shipping time 2-3 business days to arrive at your door. Please place your order at least 2 weeks in advance.

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Ready to ship pieces

 

Ready to ship items will be ship next business day and will arrive at your door in 2-3 business days. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Once you place an order processing begins immediately so we cannot cancel. Priority mail take 2-3 business days. International mail takes 6-10 business days.

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Return Policy

 

We gladly offer exchanges on unworn products with tags attached with no sign of wear nor odor. We do not do refunds. Customer service MUST be contacted within 24-48 hours regarding any returns. Products should be shipped back to us no longer than 7 business days after receiving your items. All returns must be requested and approved   Thank you for shopping with us!